Whether you’re shipping goods across state lines or sending a container overseas, one of the first steps is getting an accurate freight quote. A reliable quote helps you budget effectively, avoid surprise fees, and choose the best shipping partner for your needs.

In this guide, we’ll unpack everything you need to know to get a precise and trustworthy freight quote, both domestically and internationally.


What Is a Freight Quote?

A freight quote is an estimate of the total cost to transport cargo from point A to point B. It includes:

  • Base freight charges
  • Fuel surcharges
  • Accessorial fees (e.g., liftgate service, residential delivery)
  • Customs and handling charges (for international shipments)

Getting an accurate freight quote means understanding these elements and providing complete, correct shipment details.


Domestic vs. International Freight Quotes

Before diving into the quote process, it helps to distinguish between domestic and international shipping:

FeatureDomestic FreightInternational Freight
Shipping MethodTruck, railOcean freight, air cargo
Required DocumentsBill of LadingCommercial Invoice, Packing List, Customs Docs
Transit Time1–5 days7–30+ days
RegulationsLocal DOT rulesInternational trade laws

Because international shipping involves customs clearance, documentation, and port charges, quotes are usually more complex.


Key Information You Must Provide for an Accurate Quote

To avoid vague or inflated quotes, provide the following information upfront:

1. Origin and Destination

  • Full pickup and delivery addresses
  • Clarify if locations are residential or commercial

2. Shipment Details

  • Number of pallets or boxes
  • Weight (in lbs or kg)
  • Dimensions (L x W x H)
  • Type of packaging (crate, skid, box)

3. Commodity Type

  • Is it perishable, hazardous, or high-value?
  • Use accurate descriptions (e.g., “auto parts” vs. “mechanical goods”)

4. Service Requirements

  • Do you need a liftgate, inside delivery, or appointment scheduling?
  • Any special handling instructions?

5. Insurance and Value Declaration

  • Declare the value for insurance purposes
  • Decide whether to purchase additional coverage

Providing precise data ensures that your quote reflects the actual shipment and avoids re-billing or delays.


How to Request and Compare Freight Quotes

Step 1: Use Online Freight Marketplaces

Platforms like Freightos, Flexport, or uShip allow you to compare multiple quotes instantly.

Step 2: Contact Carriers or Freight Forwarders Directly

Reach out to companies like DHL, FedEx Freight, UPS Freight, or niche logistics providers who specialize in your shipping lane or product type.

Step 3: Compare Apples to Apples

When evaluating quotes, compare:

  • Service level (standard, expedited)
  • Transit time
  • Inclusions (fuel, insurance, customs)
  • Total landed cost

Avoid choosing solely on price, look for transparency and reliability.


What Affects Freight Quote Accuracy?

Several variables can shift your shipping cost:

  • Freight Class (for LTL): Based on density, stowability, handling, and liability.
  • Seasonal Demand: Peak seasons (like holidays) increase prices.
  • Fuel Prices: Fluctuations directly affect surcharges.
  • Currency Exchange (International): Impacts total costs in cross-border trades.
  • Port Congestion & Customs Delays: Can affect delivery times and cost overruns.

Common Mistakes to Avoid

  • Underestimating Weight or Dimensions: Carriers re-measure and re-bill for discrepancies.
  • Incomplete Documentation: Especially crucial for international shipments.
  • Not Asking About Accessorial Charges: Fees for extra services can add up.
  • Assuming Insurance Is Included: Always verify coverage.

Personal Experience: What I Learned From a Freight Quote Gone Wrong

While shipping pallets of home appliances from Texas to New Jersey, I initially received a quote of $1,050. But upon delivery, I was charged $1,450. Why?

  • I forgot to mention that the destination was residential
  • I didn’t include liftgate service
  • One pallet was oversized by 3 inches

Lesson learned: Be thorough from the start. Since then, I have always double-checked measurements and asked if fees are included.


Tips for Getting the Best Freight Quote

  • Bundle Shipments: Ship multiple pallets or consolidate loads.
  • Use Flexible Delivery Windows: Avoid urgent delivery premiums.
  • Negotiate with Regular Carriers: Build relationships to receive better rates.
  • Automate with TMS Software: Tools like Freightview or Shipwell simplify rate comparison.

When to Use a Freight Forwarder vs. Booking Directly

Booking MethodBest For
Freight ForwarderComplex, international, or bulk loads
Direct with CarrierSimple, domestic, or recurring routes

Freight forwarders handle documentation, compliance, and coordination, ideal for businesses without in-house logistics expertise.


Final Thoughts: Your Freight Quote Sets the Tone

Getting a detailed and accurate freight quote is more than just a cost estimate’s the foundation for successful shipping. The more transparent you are with your shipment details, the more reliable the quote will be.

Compare services, communicate clearly, and stay proactive to avoid hidden fees and delivery disruptions.


Ready to Book Your Next Freight Shipment?

Explore our related resources:

Ship smarter, save money, and stay in control of your cargo.

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